Volunteering is one way to make a useful contribution to the community and to help people in need. At Computerbank you can work with knowledgeable likeminded 'geeks' on open source software projects. We have a satisfying problem solving environment where there is always some new issue to resolve.
Computerbank volunteer vacancies:
We need volunteers to help with technical things, front desk, training and user support. See below for details.
For all volunteer roles at Computerbank an ability to follow instructions is really important as we have a lot of documentation and many streamlined processes.
Linux skills are important; ideally we need people who know the difference between a regular prompt and a hash prompt. Ideally you will already be using Linux on your home computer. We are unable to provide training in Linux basics.
We
ask all volunteers to help out with recycling and housekeeping tasks
every now and then, if this is not you, please don't apply.
Front Desk and Customer Service: Duties include
being able to follow instructions, answering phones, advising
people about our low cost Linux computers and how to recycle their
surplus computers. The vacancy is for Friday and Saturday between
10-5.30pm - minimum 5 hours commitment a fortnight. Ability to start at 9.30-9.45am
until fully trained. Familiarity with Ubuntu Linux is essential as is a willingness to learn. Arriving on time is very
important.
Technical: Work in our build room and warehouse doing technical things. Hardware familiarity and basic Linux command line skills essential. Minimum 5 hours commitment per fortnight. Available Wednesday, Thursday, Friday or Saturday between 10-5. Except for Saturday we'd prefer a start time of 9.30/10am.
Training: People with group and one on one training experience only. Must have very good knowledge of desktop Linux and have a lot of patience. Must be able to attend fortnightly on Saturdays between 1 and 5pm.
Inhouse and Telephone User Support: Involves
providing user support to new users. Most of our users DO NOT use the
command line, nor are they expected to. Requires excellent knowledge of
Ubuntu and a GNOME desktop environment. Lots of patience. We use some KDE applications.
Ability to familiarise with Computerbank's custom Jaunty and Lucid Ubuntu. We
provide in house and phone user support on Friday and Saturday between 10-5pm.
Fundraising and Promotions: No vacancies.
Email info@computerbank.org.au
Tell us
which of the above area/s you are interested in volunteering for. Tell
us a little bit about your skills or include your resume (please do not send in docx format!). We
will invite you to be part of our next tour and information session,
where we
can discuss vacancies. Information sessions are held once a month.
Will you teach me to use and develop Linux and open source software? We
need volunteers who are familiar with GNU/Linux already. While there
are 'task based' learning opportunities at Computerbank, we are unable
to provide any specific Linux skills training. Sometimes we run work
shops to teach new skills but only when things are running like
clockwork.
There are many free open source teaching resources on the internet.
Are there any paid positions going at Computerbank? We are currently (Late Aug 2011) on the look out for someone who can work casually for us. One day a week, probably Friday. Person must have good communication and people skills, sound technical skills with both hardware and open source software. Good writing skills also required as is the ability to work under pressure. A car is also essential as some travel is required. A job description will be available soon. Email us if you are interested in receiving it.
