Computerbank Privacy Statement

December 2002

Overview

The Privacy Statement below is a summary of Computerbank Australia's Privacy Policy. The full text of our Privacy Policy can be found online at http://www.computerbank.org.au/privacy_policy.html or can be accessed at Computerbank Branches across Australia. The statement can be accessed online at http://www.computerbank.org.au/privacy_statement.html

Privacy Statement

Computerbank Australia Inc. is committed to protecting the privacy and confidentiality of our clients, members, supporters, volunteers and staff.

Computerbank Australia Inc. supports and is bound by the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles. A copy of the National Privacy Principles can be found at http://www.privacy.gov.au/publications/npps01.html

Computerbank Australia Inc. has always had a policy of protecting the personal information of our supporters, clients, members, volunteers and staff. We remain committed to ensuring that the information you provide to us is secure, accurate and that you are aware of what information is held by us and your rights to access that information.

Information you provide

When you become a service user, volunteer, supporter, member, contractor or a job applicant you are generally asked to provide us with your name and contact details as well as other information. Under the Privacy Amendment (Private Sector) Act 2000, information, which can identify you, is known as personal information. Besides personal information, some specific information about you that may include your racial or ethnic origin, religious belief or affiliation, criminal record or health information is known as sensitive information.

We will not collect sensitive information about you without your express consent unless required by law.

Access to your Information

Unless prevented by legislation, you can check the information we hold on you by contacting the relevant State Coordinator of State branches and asking for an "access to personal information form". That information will then be made available, within a specified time frame, by allowing you the opportunity to read the details we hold at a Computerbank site with Computerbank volunteers or staff present if appropriate. If there are any inaccuracies in the information you can advise changes to the relevant State Coordinator.

How we use information

Computerbank Australia Inc. uses the information you give to us for the purposes of:

• sending out information about our services
• assessing applications for computers and services
• evaluating ongoing services provided to you
• assessing your application to become a volunteer, member, contractor or employee
  research and analysis
• so we can maintain and update a supporter and sponsorship database
• so we can contact our volunteers, members, supporters and staff

Your personal information is not disclosed to third parties without your consent or unless required by law.

We may use the information for internal reviews and analysis and may also use it to produce certain consolidated statistics about our services. However, we will not disclose your individual information nor sell, trade or rent that information.

If we need to disclose any information to conform with any laws or legal process we will inform you what information has been disclosed and to whom (unless informing you is precluded by legislation), so that you can take necessary action.

Consent

If you give us your personal and sensitive information you are consenting to our use of this information in accordance with the principles outlined in this Privacy Statement.

Changes to the Privacy Statement

If at any time we change the Privacy Statement, we will post changes on our website at http://www.computerbank.org.au/privacy_statement.html

Resolution of privacy concerns

If you are concerned about a possible interference with your privacy, you should contact the Computerbank Australia Inc. Privacy Officer by writing to:

The Privacy Officer
Computerbank Australia Inc.
Victorian Branch
92 Rosslyn Street
West Melbourne. VIC. 3003

Phone: (03) 9600 9161
Email: kylied@projectx.com.au

If your concerns are not resolved to your satisfaction, the matter can be referred to the Privacy Commissioner on 1800 023 985.

Further Information

The full text of Computerbank Australia Inc's Privacy Policy is available online at http://www.computerbank.org.au/privacy_policy.html and can be viewed at all Computerbank Australia Inc. offices.

Acknowledgements

This privacy statement has been adapted and modified by Kylie Davies from the Brotherhood Of St Laurence Privacy Statement. The original document can be found online at: http://www.bsl.org.au/about/privacy.html